Terms of Service.
Effective April 28, 2026 · Last updated April 28, 2026
These Terms of Service ("Terms") govern your use of AisleSong (the "Service"), operated by AisleSong ("we," "us," "our"). By accessing the Service or placing an order, you agree to these Terms.
1. The service
AisleSong provides personalized wedding songs created using a combination of human songwriting craft and AI music generation tools. After completing a style-finder quiz and submitting details about your story, we generate, refine, and deliver an original song for your wedding or other personal milestone within the timeframe of the package you purchase.
2. Eligibility
You must be at least 18 years old to place an order. By using the Service you confirm you meet this requirement and have the legal capacity to enter into this agreement.
3. Orders and payment
Pricing is displayed in U.S. dollars on our pricing page (currently Keepsake $149, Signature $229, Heirloom $399). Payment is processed by Stripe; we do not store your card details. By placing an order, you authorize the charge for the package you select. Orders are confirmed via email within minutes; if you don't receive confirmation, contact info@aislesong.com.
4. Delivery
Delivery timeframes are listed per package. Delivery means we send a downloadable audio file (MP3 or WAV) and lyric sheet to the email address you provided at order. Production slots are limited; in rare cases we may extend delivery up to 5 business days and will notify you proactively if so.
5. AI-generated content licensing — please read
What you can and can't do with your song
Your song is generated using AI music tools (currently Suno or equivalent) under their commercial license, plus our own lyrics and curation. You receive a perpetual, non-exclusive license to use your song for:
- Your wedding ceremony, reception, and any related personal events
- Personal social media posts, wedding videos, and family memorabilia
- Vow renewals, anniversaries, and personal milestone events for the named couple
You may not, without our written permission:
- Resell, redistribute, or sublicense the song to third parties
- Submit the song to streaming platforms (Spotify, Apple Music, etc.) for distribution under your own artist name
- Register the song with a Performance Rights Organization (ASCAP, BMI, SESAC) as your own composition
- Use the song in advertising, commercial broadcasts, films, TV, or any income-generating context
If you want commercial use rights for any reason, contact us — we can usually arrange a separate commercial license.
Underlying AI music generation tools (such as Suno) operate under their own terms of service and licensing. We hold a commercial license that permits resale of generated content to end customers. If our underlying provider materially changes their commercial license terms in a way that affects your existing song, we will notify you within 30 days and either (a) re-deliver the song under an alternative provider with equivalent quality, or (b) issue a full refund — at our option, with input from you.
6. Your responsibilities
When you submit details about your story, lyrics, or references, you confirm that:
- The information is yours to share (you're not submitting another person's private information without consent)
- You won't submit copyrighted lyrics or melodies for us to copy
- You won't submit content that's unlawful, harassing, defamatory, or harmful
- You consent to the named partners (yourself + your fiancé/spouse) being referenced in the song
7. Revisions and redo policy
Each package includes one free revision request, made within 7 days of delivery. Heirloom includes two. A revision is a single round of changes to lyrics, vocal styling, or arrangement. Genre changes after approval, total rewrites, or revisions requested more than 7 days post-delivery may be billed at our standard revision rate.
Our full refund and redo policy is at aislesong.com/refund.
8. Intellectual property
Subject to the licensing in section 5, AisleSong retains ownership of: our website, our quiz logic, our prompt templates, our brand, and the underlying composition methodology. You retain ownership of: any personal story details, names, or references you submit. The combined output (your song) is governed by the licensing in section 5.
9. Disclaimers
The Service is provided "as is." AI music generation is a creative process and outcomes vary. We do not guarantee that the song will sound exactly like a specific artist, song, or recording you reference. We do not guarantee specific emotional reactions from you, your partner, or your wedding guests. We do guarantee that we will produce an original, custom song matched to your style answers and story details, delivered within the timeframe of your package.
10. Limitation of liability
To the maximum extent permitted by law, AisleSong's total liability for any claim arising from your use of the Service is limited to the amount you paid for your order. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or wedding-day disruption.
11. Wedding-day risk
We strongly recommend you finalize approval of your song at least 14 days before your wedding date and keep a downloaded backup copy. We are not liable for streaming service outages, internet connectivity problems, or playback equipment failures on your wedding day.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated via email to your order address with at least 14 days notice. Continued use of the Service after changes constitutes acceptance.
13. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws principles. Any disputes will be resolved by binding arbitration seated in the Commonwealth of Pennsylvania, except either party may seek injunctive relief in court for intellectual property matters. Class actions are not permitted.
14. Contact
Questions about these Terms? Email info@aislesong.com.